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Home > Knowledgebase > Troubleshooting: Why will the form work at username.fatcow.com and not domain.com?

Question/Problem
Troubleshooting: Why will the form work at username.fatcow.com and not domain.com?

Answer/Solution
This error commonly occurs when attempting to reach the site using a domain name that is not entered into the FrontPage extensions. In order to fix this, you will need to reinstall your extensions using the tools in the FrontPage Management section of the Members Area. Please make sure that you have a backup of your site before reinstalling the extensions as it will erase your current contents.
Updated 10/23/14


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