Answer/Solution
There are several cases when the appropriate information is not available for your domain. Below is a list of typical problems and their corresponding solutions:
- You didn't purchase your domain through FatCow
Solution: Initiate the process to transfer your domain's registrar to FatCow's registrar.
- Whois information is old and needs to be updated
Solution:
- Click the checkbox next to the domain that needs to be refreshed
- Click Modify Selected Domains. The Edit Multiple Domains screen is displayed.
- Under Please Choose An Action section, select Refresh Whois. A button Refresh Whois for All Domains appears at the bottom of the action list.
- Click Refresh Whois for All Domains.
- The domain is expired or in redemption.
Solution: Read the full explanation of domain expiration periods and terms. Depending on the stage of the expiration process you might still be able to renew your domain.
|
