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Home > Knowledgebase > Configuring: Forwarding email to external email addresses from within a mailbox or a Forward

Question/Problem
Configuring: Forwarding email to external email addresses from within a mailbox or a Forward

Answer/Solution

For all mailboxes and Forwards created, you have an option to designate additional external destinations where the incoming messages should be delivered. This type of a forward operates much like a Mailbox Delivery. Only Mailbox Delivery routes to mailboxes defined on your account, whereas this type of a forward forwards to an external email address.

To forward email to additional external addresses:

  1. Log into MailCentral, select the mailbox you wish to edit, and click Edit.

    or

    For Administrators and mailbox owners: Go to Address Management page, enter the mailbox name and password.

  2. Expand the Forwards section by clicking on the "+" icon.
  3. Enter an external email address, such as mymailbox@hotmail.com, and click Add.

To remove forwards from a mailbox or a Forward:

  1. Log into MailCentral, select the mailbox you wish to edit, and click Edit.

    or

    For Administrators and mailbox owners: Go to Address Management page, enter the mailbox name and password.

  2. Expand the Forwards section by clicking on the "+" icon.
  3. Select the forward you wish to remove and click Remove Selected.
Updated 09/22/14


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