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Home > Knowledgebase > Configuring: Additional information and restrictions for converting a POP/IMAP mailbox to Exchange

Question/Problem
Configuring: Additional information and restrictions for converting a POP/IMAP mailbox to Exchange

Answer/Solution
When converting an existing POP/IMAP mailbox to an Exchange mailbox, there are several issues to consider:
  • Any existing mail in your mailbox will NOT be moved automatically to the Exchange mailbox. If you would like to move your mail, you must first create the Exchange mailbox, then configure Outlook to access the new Exchange mailbox, then move your mail by following these instructions in our Knowledgebase. Please refer to the sequential and complete process of creating an Exchange mailbox, which includes the mail transfer step, and shows all necessary steps in the correct order.

  • Any existing autoresponder will not be available on the new Exchange mailbox. After the mailbox is converted to Exchange, you can set up auto-reply messages in Microsoft Outlook. Refer to the online help in Outlook for instructions.

  • Exchange mailboxes do not have the Return to Sender/Route to Trash delivery option. After the mailbox is converted to Exchange, you can set up rules in Outlook to perform similar actions. Refer to the online help in Outlook for instructions.

  • Spam filtering still occurs on Exchange mailboxes; however, if the current handling option for the mailbox you are converting is set to Save in the spam directory, delete every 7 days or Send me a daily digest and then delete, the setting will be changed to send messages flagged as spam to your Exchange box with the subject line preceded with spam. If you currently have spam deleted immediately, no change is needed. You can check your settings on the Spam Settings page.
Updated 08/29/14


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