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Home > Knowledgebase > Getting Started: Obtaining an Exchange mailbox

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Getting Started: Obtaining an Exchange mailbox

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The following steps show the complete process required to obtain and configure an Exchange mailbox. The links within each step provide detailed guidance including requirements and instructions.

  1. You must have a domain name added to your account to set up an Exchange mailbox. If you do not have a domain name, you can find instructions to register a new domain here.

    NOTE: All Exchange mailboxes reside with one domain name on an account. In other words, if you have more than one domain registered on your account, all created Exchange mailboxes will be associated with only one domain.

  2. Purchase the required number of Exchange mailboxes.
    Go to Exchange Hosting and select the number of mailboxes and their size. This step does not create an actual Exchange mailbox. Think of this action as a mailbox credit.

  3. Set the required overflow options for all Exchange mailboxes.
    You have the power to determine what happens if your new Exchange mailbox goes over the selected storage limit. Go to Exchange Services, Mailbox Sizes and Settings, and select your options. Click here for a description of these options.

  4. Either convert an existing POP/IMAP mailbox or create a new Exchange mailbox. In this step you create the actual mailboxes for each credit purchased earlier.
    Your current mailboxes may be eligible for conversion to Exchange.

  5. Configure Outlook to access your Exchange mailbox.
    Whether you are already using Outlook 2003 or 2007, or need to upgrade to it first, the instructions in this section will take you through all the steps. We provide Outlook 2003 and Outlook 2007 free of charge for Exchange users.

  6. If you wish, you can move mail from your POP/IMAP mailbox to your new Exchange mailbox.
Updated 09/19/14


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