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Home > Knowledgebase > Configuring: Setting up POP/IMAP over SSL to send and receive email securely

Question/Problem
Configuring: Setting up POP/IMAP over SSL to send and receive email securely

Answer/Solution
SSL (Secure Socket Layer) is a protocol that transmits information over the Internet in an encrypted form for security purposes. POP/SMTP over SSL encrypts all data exchanged between your mail client and the FatCow mail server with a digital security certificate to protect your password and messages.

To send and receive email securely using SSL, follow these general steps. Refer to the online help within your mail client for specific instructions on where to set SSL options.

  1. Use a mail client that supports SSL. Most recent versions of mail clients support SSL. Some older versions do not. The following clients support SSL:

    • Eudora version 6.1.x and up
    • Outlook Express version 5 and up
    • Outlook 2000 and up
    • Netscape Messenger versions 4.5 and up
    • Entourage 2001 for OS 9 and V.X for OS X
    • Mac OS X Mail version 1.2x and up

    For clients not listed, check the online help for information on SSL support.

  2. In your mail client, select the incoming/receiving mail option for using SSL (such as "Use SSL" or "Use secure connection (SSL)").
    Note: This is not the same as "Secure authentication."
    Most clients will set the port automatically when you select the SSL option.

  3. Make sure that the port is set to the correct value:

    • POP: 995
    • IMAP: 993

  4. Select the outgoing/sending mail option for using SSL (such as "Use SSL" or "Use secure connection (SSL)").
  5. Verify that the SMTP server port is set to 465
  6. Verify that your Email server names are:
    • Incoming: pop.fatcow.com
    • Outgoing: smtp.fatcow.com


Updated 09/02/14


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