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Frequently Asked Questions


Frequently asked questions:

Domain Registration and Services
Adding Domains
Configuring (2)
  • Adding a domain registered elsewhere to your FatCow account More..
  • Canceling a domain name registration More..
Getting Started (5)
  • Registering a domain name More..
  • What is a Domain Credit? More..
  • What is a Top Level Domain (TLD)? More..
  • What is the DomainGuard program? More..
  • What is the Automated Domain Renewal Service? More..
Troubleshooting (4)
  • No one can remember the login or password for our domain and the registration indicates no valid email. What do we do? More..
  • When I tried to register my domain I received an error about my telephone number being in improper format. What does this mean? More..
  • Why are the contents of my FatCow account (http://username.) the same as the new domain I just registered? More..
  • Why is my new domain not loading when I enter its address in the browser?
    More..
Tutorial (1)
  • Adding a domain registered elsewhere to your hosting account More..
Domain Redirect
Getting Started (2)
  • Using the Domain Pointing Manager More..
  • Using the Subdomain Pointing Manager More..
Tutorial (1)
  • Using the Domain Pointing Manager More..
Managing Domains
Configuring (1)
  • Locating and updating the Administrative Contact information before initiating a registrar transfer More..
Tutorial (2)
  • Adding domain privacy to an existing domain More..
  • Grouping and ungrouping domains More..
Nameserver Changes
Tutorial (3)
  • Updating DNS settings at 000domains.com More..
  • Updating DNS settings at DomainSite.com More..
  • Updating DNS settings at ItsYourDomain.com More..
Registrar Transfer
Configuring (6)
  • Changing my domain registrar from your partner to someone else More..
  • Completing the Registrar Transfer Request for an automated registrar transfer More..
  • Finding your domain's registrar More..
  • Locating and updating the Administrative Contact information before initiating a registrar transfer More..
  • Manually transferring a domain name to FatCow's registrar More..
  • Transferring a domain from another registrar affects the expiration date More..
Getting Started (4)
  • Benefits of transferring your domain name to FatCow's registrar More..
  • Initiating an automatic registrar transfer on a domain registered elsewhere More..
  • What does the Transfer Status mean? More..
  • What is a domain name registrar? More..
Troubleshooting (2)
  • I submitted a domain name transfer. Why is it still with my old registrar? More..
  • Why is my domain locked? More..
Tutorial (1)
  • Transferring your domain to our registrar More..
Renewal
Configuring (3)
  • Domain eligibility for Automated Domain Renewal Service More..
  • Renewal column codes in DomainCentral More..
  • Renewing your hosting plan does not renew your domain More..
Getting Started (3)
  • Renewing a domain More..
  • What is the DomainGuard program? More..
  • What is the Automated Domain Renewal Service? More..
Troubleshooting (1)
  • I’ve received domain renewal notices from Domain Registry of America and other companies that I don't recognize. Are these legitimate? Do I need to respond to them? More..
Tutorial (2)
  • Enabling Automated Domain Renewal
    More..
  • Renewing your domain More..
E-Mail Services: Standard Mail
E-mail Client
Getting Started (1)
  • What are the Email Server Names and Ports? More..
SquirrelMail
Troubleshooting (1)
  • When accessing SquirrelMail at http://www./mailadmin, why do I have to log in twice? More..
Marketing Services: How To Guides
For Beginners
General (1)
  • Domain Names: The Facts More..
Reseller Programs
Custom Formatting
Configuring (1)
  • Creating a private domain server More..
Tutorial (1)
  • How to use Custom Formatting More..
Web Site Management
FTP
Configuring (2)
  • Connecting to your site using FTP More..
  • Connecting to your site using SFTP (settings) More..
FrontPage
Troubleshooting (1)
  • Why will the form work at username. and not domain.com? More..


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