FTP (File Transfer Protocol) is the method used to upload or download files from your website. You will need to use FTP if you plan on uploading or downloading multiple files at the same time. FatCow has prepared this guide to help you understand just how easy it is to use FTP.
How do I connect via FTP?
File Manager: File Manager is built into your FatCow Control Panel and is helpful for uploading small groups of files. You can also use File Manager to organize and manage your website files.
Windows Explorer: Windows Explorer is used to view, open, copy, move, and manage your files on your Windows PC. When connecting via FTP, Windows Explorer can do the same thing with your website files.
FTP Client: FTP clients are the preferred method when using FTP to transfer files. An FTP Client is an application that specializes in optimizing your FTP connection. FTP clients need to be downloaded and installed before use.
Offline Website Builder: Many website builders are stored online inside of your FatCow hosting account. However, many popular offline builders exist which are stored on your personal computer instead. When it is time to publish your website online, these offline builders temporarily connect to your FatCow account via FTP to upload a published copy of your website. While some offline website builders may need to be manually uploaded through an FTP Client, some have the capability of connecting via FTP directly.
What are the generic FTP settings?
- FTP Server Address: ftp.fatcow.com
- Username: Your FatCow hosting account username
- Password: Your FatCow hosting account password
- Port: 21 (or 2222 if you change the connection type to SFTP)
- Passive FTP: Enabled
How can I securely allow others to upload to my site as well?
The primary FTP user of your hosting account uses the same login credentials as your hosting account. Because of this, FatCow highly recommends that you never share your primary FTP user credentials with a third party even if they are your webmaster or website designer. With FatCow, you can create unique secondary FTP users with limited access to select website folders.
How do I prevent FTP connections from timing out on Windows XP?
Windows XP has an Internet Connection Firewall (ICF) which can cause your FTP connection to occasionally time out. You may need to disable your ICF before attempting an FTP connection. Consult Microsoft's support site for information on how to disable your ICF.
Error When Uploading Files
Files uploaded through FTP are scanned for malware. Potentially harmful files are blocked and not allowed on FatCow's hosting servers. When uploading multiple files at once, only those marked for malware are blocked.
If you receive an error while uploading files, we recommend the following: