What Characters Are Allowed In A Domain Name?
- Lower-case letters
- Special characters
- Non-english letters
- epic domain.com
Can I Cancel The Registration Of A New Domain?
Domain names cannot be changed or refunded, even if you've accidently spelled them wrong (see FatCow's Domain Registration Agreement). We encourage you to double-check the spelling of your new domain before finalizing the purchase.
Why Can't I See My Domain?
There are two common reasons why you might not see your domain online just after purchasing it:
- While a lot of domains finish their initial registration within a couple of minutes, some could take up to 72 hours. Contact us if your domain still hasn't finished registering after 72 hours. Remember that you can always check the registration status of your domain by doing a Whois Lookup.
- If you just bought your domain through FatCow and are intending to host your website elsewhere, you'll first need to update your nameservers to refer to your hosting company (see Domain Management - Updating Nameservers).
Can I Host A Website Without Purchasing A Domain?
It's a good idea to purchase a domain because it makes it much easier to find your website. But, if you still haven't decided on a good domain name to purchase, you can access your website by using this address:
Why Do I Get An "Error: Improper Telephone Format"?
Some domains (such as .biz, .org, and .info) ask that your telephone number to be in a specific format. Use a "+" symbol followed by your international calling code, followed by a period, followed by your complete telephone number (no hyphens, spaces, or parenthesis).
Are There Special Registration Requirements On Certain New TLDs?
As new top level domains become available, some of them may add special requirements before they can be registered. These top level domains are marked with a special icon during the registration process. For more details visit New TLD Phases.
Why Does My Domain Say It Requires Additional Assistance?
The domain did not successfully go through FatCow's automated process. We are looking into this and will be in contact with you. You will receive a message at your FatCow account's administrative email address within 2-4 hours.