FatCow Web Hosting & Domain Names

Who is an email administrator?

An email administrator has access to all email addresses - mailboxes and forwards - associated with your hosting account. The administrator does not necessarily need to have access to the hosting account - they can log into a mail management area with a mailbox name and password. Once logged in, the administrator can manage all addresses, just like you would from MailCentral - create mailboxes and forwards, delete mailboxes, add forwading addresses, etc.

Who is a mailbox owner?

A mailbox owner is any designated user who knows the name and password of a specific mailbox in your hosting account. Having this information, the owner may log into their mailbox without going through MailCentral, i.e. without logging into your hosting account.

Designate an Email Administrator

Account owners can designate an Email Administrators who can modify the settings on all mailboxes and create new mailboxes without going through the control panel, or having access to the account. An Administrator must have a mailbox on the account.

To designate an Email Administrator:

1. Log into MailCentral.
2. Find the mailbox whose owner you want to designate as an administrator.
   Click Edit to go to the Address Management page on this mailbox.
   
   
   
   
   
3. Expand the Owner Information section by clicking on the "+"
   
   
   
   
4. Select Yes for the Administrator? field.
   
   Note: You can remove Administrator access at any time by clearing the checkbox.
5. Click Save.

Now the owner of this mailbox can have access to the settings of all mailboxes in your hosting account.

Access a mailbox (for owner) or all mailboxes (for email administrator)

1. Go to www.fatcow.com/mailadmin/mailcentral.bml.
   
   
   
   
2. Enter your email address and password.
3. Click Manage Mail to go to the mail management area or Check Mail to check email for that mailbox.
4. If you are an administrator, and you selected Manage Mail, you see all the mailboxes in the hosting account, similar to the MailCentral page.
   
   
   
   
5. If you are a mailbox owner, and you selected Manage Mail, you see the Address Management page of your own mailbox.
   

 

 

Check email over the web

There are a few ways to check your mail over the Web:

1. Go to WebMail.PrimaryDomain, where PrimaryDomain (see To set or change your primary domain) is your hosting account primary domain, set in DomainCentral
• Example:
  WebMail.FlowersByLisa.info
  where FlowersByLisa.info is your primary domain
  
2. Log in with your mailbox address and mailbox password

or

1. Log into MailCentral.
2. Find the mailbox you wish to access, and click Edit to go to the Address Management page of this mailbox.
   
   
   
   
3. Expand the Mailbox Delivery section by clicking on the "+" icon and click the Webmail icon. The client of choice (such as Atmail) for this mailbox will open.
   

or

1. See To access a mailbox (for owner) or all mailboxes (for email administrator) above and click Check Mail after login.
   

All of these options require you to login. You need to use the specific email address that you're checking (or the mailbox name) along with its password to access the Webmail client.