Call Anytime 1-888-278-9780 or
Live Chat

FTP: How to Connect Using File Manager

File Manager is built into your FatCow Control Panel and is helpful for uploading small groups of files. You can also use File Manager to organize and manage your website files.

 Table of Contents
Make a selection to browse categories

Step by Step Walkthrough (Upload)

  1. Log in to your FatCow Control Panel.
  2. Go to File Manager.
  3. Navigate to the folder you want to upload into.
  4. Click Upload Upload.
  5. Click Browse.
  6. In the window that appears, select the file(s) you want to upload.
  7. Click Upload. Your file(s) will finish uploading within a few moments.

Step by Step Walkthrough (Download)

  1. Log in to your FatCow Control Panel.
  2. Go to File Manager.
  3. Locate the file you want to download.
  4. For the file you want to download, click on the Download Download button.

Why Does My Upload Time-Out After a While?

File Manager is designed to handle smaller file uploads and will time out with larger file(s). If you estimate that it will take longer than 60 seconds to complete your entire upload, try one of the following solutions:

  • If you are uploading a large quantity of files, consider uploading only a portion of them at a time.
  • If you are uploading one very large file, try zipping it before uploading. Then, unzip the file after it is uploaded.
  • Try to find a way to break up the file into smaller pieces prior to uploading it.
  • If you are uploading pictures, consider reducing their storage size.
  • Try installing an FTP client to handle your upload. Even if you time-out during the upload, the FTP client will continue right where you left off.

List of Supported File Types

Category List of Allowed File Types
Audio aac, aif, aifc, aiff, flac, m3u, mid, midi, mpa, mp3, ra, ram, wav, wave, wma
Compressed Files 7z, ace, bz, bz2, bzip, bzip2, gz, tar, rar, taz, tgz, zip
Flash Movies fla, swf
Fonts fnt, fon, otf, ttf
HTML/CSS css, htm, html, shtm, shtml, xht, xhtml
Images bmp, dwf, gif, ico, jpg, jpeg, png, psd, psp, svg, tif, tiff
MS Access accdb, accde, accdt, accdr, mdb
MS Excel xlam, xls, xlt, xlsb, xlsx, xlsm, xltx, xltm
MS Powerpoint ppam, ppt, pps, ppsx, pptx, pptm, pot, potm, potx
MS Word doc, docm, docx, dot, dotm, dotx
OpenOffice odb, odc, odf, odg, odi, odm, odp, ods, odt, otc, otf, otg, oth, oti, otp, ots, ott
PDFs pdf
Text csv, dat, ini, log, rtf, txt
Scripts asp, aspx, cfm, cgi, inc, js, php, php3, php4, php5, phtm, phtml, pl, pm, py, sql
System Files htaccess, htpasswd
Video 3gp, asf, avi, mpg, mpeg, mov, mp4, qt, rm, wmv
XML xml, xsl, xslt

Can I Use Special Characters In Folder or File Names?

Both your website and File Manager will work best if you limit your characters to the following types:

Allowed Character Type Folder Name Example File Name Example
Letters mywebsite index.html
Numbers my1stwebsite page1.html
Hyphens my-website page-1.html
Underscores my_website page_1.html
Spaces my website page 1.html

Minimum Requirements to Run File Manager

Adobe Flash version is required to run File Manager.

  • See what version of Flash you currently have installed by clicking here.
  • To upgrade to the latest version of Flash click here.
Still Need Help? - Contact FatCow Support
Submit a
Support Ticket
Call Support