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RESOLVED: Webmail Connection Reset Errors and Mail Delivery Delays


Our mail systems have stabilized and are now performing as expected. Your messages should be delivered in a timely fashion and webmail access should be working normally as well. We apologize for any inconvenience this service interruption may have caused you. If you continue to have any problems, please feel free to reach out to us at any time via phone, email or online chat.


1:50 PM EST

We are making progress in restoring the mail infrastructure.  Customers should have  no issues logging into Webmail, but some may still be  experiencing delays in sending and receiving messages.  Our team continues  to monitor the situation and will remain engaged until the mail  infrastructure has been completely restored.


12:49 PM EST 

Our team has isolated the source of the issue causing these errors and delays and is working diligently to return all email operations to normal as quickly as possible.  We appreciate your patience and will continue to update this alert with more information shortly. 


12:14 PM EST

You may notice that delivery for both inbound and outbound messages is currently delayed.  Our team continues to work to resolve this issue, and we will continue update this alert with more information as soon as we can.


12:00 PM EST 

We are currently investigating an issue with Webmail resulting in "connection reset" errors.  We apologize for this inconvenience and will update this alert with more information as it becomes available.

- 11/27/13 at 12:50 ET